Services near you
Wherever you are in the country, free and confidential support for your gambling is never far away. Getting some help is just a text, phone call, or Zoom away...
Our Services
Some people find it helpful to have a chat with someone who understands what it’s like to live with gambling stress. Sometimes you'll only need one session to put a plan in place. Or if you need some extra support, you can get ongoing counselling free of charge.
You can get support for your own gambling, and also if you're affected by someone else's gambling.
All of the services listed below are contracted by Te Whatu Ora | Health New Zealand to provide free and confidential support.
Use the map below to find local services near you
Services available throughout New Zealand
Free phone 0800 654 655 Text 8006 Chat online
Availability: Available 24/7, 7 days a week
Free phone 0800 530 000
Availability: Support for those impacted by gambling harm available by phone, email and video-streaming . The Salvation Army Oasis offers services for those impacted by gambling harm, and will continue to be available by phone, email and video-stream while the nation continues to change alert levels due to the COVID-19 pandemic. We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.
Website: https://oasis.salvationarmy.org.nz
Free phone 0800 664 262
Free text: 5819
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
9 am – 5.00pm Monday to Friday
Free support options:
- One-on-one counselling services
- Couple counselling
- Group counselling and other social work services
How to get in touch:
- Free Asian Helpline: 0800 862 342 (Monday to Friday between 9am and 8pm)
- Free text: 832
- Email: help@asianfamilyservices.nz
- Website: www.asianfamilyservices.nz
Asian Family Services offers support in English, Mandarin, Cantonese, Korean, Vietnamese, Japanese, Thai and Hindi
Northland
Availability: All staff are available to help via phone, Skype, Zoom, and email.
412 Kamo Road, Kamo, Whangarei
Northland
PH/text: 021 317 1580
Auckland
Availability: Counselling services by phone or video call. Services available in English, Mandarin, Cantonese, Vietnamese, Korean, Thai, Japanese and Hindi.
Monday - Friday, 9am - 8pm.
128 Khyber Pass Rd, Newmarket
Auckland
Phone: 0800 862 342
Availability: Counselling via Zoom, Skype and Microsoft teams are fully accessible.
Information, advice and advocacy is still fully functional.
8.30am to 10.00pm Monday to Friday
128 Khyber Pass Rd, Newmarket
Auckland
Phone: 0800 21 21 22
Free text: 3022
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
128 Khyber Pass Rd, Newmarket
Auckland
Free phone: 0800 664 262
or (09) 3681520
Website www.pgf.nz Live Chat
Availability: Face to Face and Group Programmes Available. Specialist Problem Gambling Intervention Team (Fofola) and Health Promotion available.
Monday to Friday 8.30am to 5pm.
- 409 New North Road, Kingsland
- 492 Great South Road, Ōtāhuhu
- 17 Lambie Drive Building 4, Manukau
- 33-37 Paramount Drive, Henderson
Phone: (09) 845 1810
TupuService@waitematadhb.govt.nz
Satellite services also available: walk in clinic available Monday to Friday 10am-1pm at:
- Cads South, 17 Lambie Drive Manukau
- Tupu Central, 409 New North Road, Kingsland
Website: http://www.waitematadhb.govt.nz/
Availability: Support for those impacted by gambling harm available by phone, email and video-streaming. We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.
Monday to Friday 9am to 5pm.
18 Allright Place, Mt Wellington
Auckland 1060
Phone: (09) 638 0801
auckland.oasis@salvationarmy.org.nz
Satellite services also available in: Satellite services also available in: Mt Eden, Albany, Henderson, Manukau
Website: www.oasis.salvationarmy.org.nz
Support for those impacted by gambling harm available face to face, phone, email and video-streaming.
Empowering Positive change within Whanau and Community
Monday to Friday 8.30am to 5pm.
47 Druces Road, Manukau
Auckland 2104
PO Box 97644, South Auckland Mail Centre, Manukau,
Auckland 2241, New Zealand
Phone: 09 263 8040
or 0800 472 858 -opt 2 for Tamaki
email: enquiries@raukura.com
Website: www.raukura.org.nz
Hamilton
Free phone 0800 664 262 or (07) 834 0014
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Level 2, 109 Anglesea Street,
Hamilton 3204
Availability: Support for those impacted by gambling harm available by phone, email and video-streaming. We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.
Monday to Friday 9am to 5pm.
Phone: 021 894 863 or (07) 839 6871
Email: waikato.oasis@salvationarmy.org.nz
Address: 105 Rostrevor St
Website: www.oasis.salvationarmy.org.nz
Availability: Support for those impacted by gambling harm;
available by phone, email, zoom (if requested),
and face to face individual and family sessions.
Monday to Friday 9am - 5pm.
960 Victoria Street
Citisite Building L.1
Hamilton, 3200
Phone: (07)834 1482 or (07) 839 9921
Email: info@kautepasifika.co.nz
or alternatively Tony.Allen@aeretai.nz
Satellite services also available in Tokoroa
Website: https://www.kautepasifika.co.nz
Support for those impacted by gambling harm available by phone, email, video, and face to face.
Our team are available to support you and your whanau on your recovery to wellbeing
Monday to Friday 8.30am to 5pm, also outside these hours by mutual arrangement
951 Wairere Drive, HAMILTON 3247
or PO Box 7101
Phone: 0800 4835 6426 or 07 8565938
Email: admin@tekohaohealth.co.nz
Website: https://www.tekohaohealth.co.nz
Tauranga
Free phone 0800 664 262
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Email: help@pgf.nz
Website www.pgf.nz Live Chat
Availability: Support for those impacted by gambling harm available by phone, email and video-streaming.
We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.
Monday to Friday 9am to 5pm.
176 Fraser Street
Tauranga
Phone: 021 894 863
tauranga.oasis@salvationarmy.org.nz
Website: www.oasis.salvationarmy.org.nz
Rotorua
Free phone 0800 664 262
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Free Phone: 0800 784 842
Free Text: 5030
www.manaakiora.org.nz/services/kauri-tu-problem-gambling-service
If your or someone else’s gambling is causing you concern, we can help by providing non-judgmental face to face counselling in both kaupapa Maori and mainstream modes, with an action plan to work your way out of the difficulties. We cover the Lakes DHB area including Rotorua, Taupō, Turangi, and Mangakino.
1154 Hinemoa Street – Level 1
8:30am – 5pm Monday to Friday
Taupō
Free Phone: 0800 784 842
Free Text: 5030
www.manaakiora.org.nz/services/kauri-tu-problem-gambling-service
If your or someone else’s gambling is causing you concern, we can help by providing non-judgmental counselling in both kaupapa Maori and mainstream modes, with an action plan to work your way out of the difficulties. We cover the Lakes DHB area including Rotorua, Taupō, Turangi, and Mangakino.
1154 Hinemoa Street – Level 1
8:30am – 5pm Monday to Friday
Hawkes Bay
Availability: Counselling and support services to new and existing whaiora via text, telephone, and our website gamblinghb.co.nz
8.30am-5pm
210 Lyndon Road
Hastings
Phone: (06) 876 6267
Text or call 022 0435 346
New Plymouth
Free phone 0800 664 262
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Palmerston North and Whanganui
Free phone 0800 664 262
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Masterton
Availability: Services for those impacted by gambling harm available via phone, email and video-streaming
Monday to Friday 8.30am to 5pm.
41 Perry St,
Masterton
Phone: 021 195 5158
Porirua/Kapiti
Free phone 0800 664 262
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Wellington
Availability: Counselling services by phone or video call
Services available in English, Mandarin, Cantonese, Vietnamese, Korean, Thai, Japanese and Hindi
Monday-Friday, 9am - 8pm.
Level 3
5-7 Vivian Street, Te Aro
Wellington
Phone: 0800 862 342
Availability: Counselling via face to face, home visits, phone, text, zoom, Microsoft teams are fully accessible. Information, advice and advocacy in the community is fully functional
8.30am to 5.00pm Monday to Friday or by evening appointment if required
Level 3
5-7 Vivian Street, Te Aro
Wellington
Phone: 0800 21 21 22
or TEXT 3002
Website: https://www.mapumaia.nz
Free phone 0800 664 262
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Level 3
5-7 Vivian Street, Te Aro
Wellington
Availability: Support for those impacted by gambling harm available by phone, email and video-streaming.
We understand this is a very challenging time for everyone, and we are here to support you and your family and whānau.
Monday to Friday 9am to 5pm.
Phone: 021 195 5158
Address: Level 1, 219 Riddiford Street, Newtown, Wellington 6021
Satellite services in Lower Hutt and Upper Hutt
Email: Wellington.oasis@salvationarmy.org.nz
Website: www.oasis.salvationarmy.org.nz
Levin
Availability: Counselling via Zoom, Skype and Microsoft teams are fully accessible.
Information, advice and advocacy is still fully functional.
8.30am to 10.00pm Monday to Friday
Phone: 0800 21 21 22
Free text: 3002
Nelson / Tasman / Marlborough
Room 10 - 159 Hardy St
Nelson 7010
Phone: Mathew 021 0226 0819
or 0800 263 457
Email: mat@addictionadvice.nz
68 Seymour Street
Blenheim 7201
Phone: Mathew 021 0226 0819
or 0800 263 457
Email: mat@addictionadvice.nz
Note: Blenheim site staffed part time
Christchurch
Availability: Counselling via Zoom, Skype and Microsoft teams are fully accessible.
Information, advice and advocacy is still fully functional.
8.30am to 10.00pm Monday to Friday
Phone: 0800 21 21 22
Free text: 3002
Email: help@mapumaia.nz
Free phone 0800 664 262
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
The Loft, Level 1, Eastgate Shopping Centre
Corner of Buckleys Road and Linwood Ave
Linwood, Christchurch, 8062
Availability: Support for those impacted by gambling harm available by phone, email and video-streaming.
We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.
Monday to Friday 9am to 5pm.
126 Bealey Avenue
Christchurch 8013
Phone: 03 365 9659
christchurch.oasis@salvationarmy.org.nz
Satellite services also available in: Ashburton, Rangiora and Greymouth and via our local phone number on 03 365 9659
Website: www.oasis.salvationarmy.org.nz
Dunedin
Availability: Services for those impacted by gambling harm available via phone, email and video-streaming
Monday to Friday 9am to 5pm.
160 Crawford Street
Dunedin 9016
Phone: 021 803 167 or (03) 477 9852
Dunedin.oasis@salvationarmy.org.nz
Satellite services also available in: Oamaru and Balclutha
Website: www.oasis.salvationarmy.org.nz
Free phone 0800 664 262
Website www.pgf.nz Live Chat
Availability: Counselling services to new and existing clients by phone, email or video calls
8.30am – 5.00pm Monday to Friday
Level 1, Community House, 301 Moray Place
Dunedin 9016
Invercargill
Availability: Phone and text counselling
9am-5pm, Monday-Friday.
92 Spey Street
Invercargill 9840
Phone: 0800 925 242 or (03) 214 5260
Email: admin@kaitahu.maori.nz
Know the signs
There are signs to look out for when gambling is no longer just for fun. Being aware of harmful gambling signs can keep you and others safe.
It’s important to recognise when your gambling is no longer just for fun.
Know your odds
You might be hoping that a big win could make a difference for you and your family but your chances of winning while gambling are a lot lower than you might think. Knowing your odds of winning can really put your chances into perspective.
Know the signs
There are signs to look out for when gambling is no longer just for fun. Being aware of harmful gambling signs can keep you and others safe.
It’s important to recognise when your gambling is no longer just for fun.
Know your odds
You might be hoping that a big win could make a difference for you and your family but your chances of winning while gambling are a lot lower than you might think. Knowing your odds of winning can really put your chances into perspective.